Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb's various functions embody the company's innovative spirit and our fast-moving team is committed to leading as a 21st century company.
About Airbnb Hosting
Every day, millions of Airbnb hosts around the world create comfortable, reliable and welcoming stays and Experiences for our guests. Hosting on Airbnb offers a unique way to meet our Hosts’ financial goals but the rewards for opening their home or sharing a passion go beyond their bank account. Hosting also offers the opportunity to impact their local community, share their culture and connect with people they wouldn’t have met otherwise.
Our Hosting organization exists to bring a wider array of diverse Hosts into the Airbnb Community, support their success, earn their trust, and ensure their safety and security. As the world emerges from the COVID-19 pandemic, Airbnb aspires to lead the travel industry with an entirely new form of community-powered travel, where creatively-led design is at the core of our offering. We know that our global community of hosts is one of Airbnb’s most precious assets and we are very intentional on how we nurture the common identity of being an Airbnb Host.
About the role
The Airbnb Geos team is looking for a Senior Community Manager to lead our Host Community strategy in Japan and drive Core Host Acquisition. This role reports into the GSO Manager and Country Manager.
In this role, you will accelerate and support the expansion of our Host Club ecosystem in the country/region, localizing central programs to the specific needs of the territory and developing market tactics within global guidelines. You will ensure the Clubsmeet members’ expectations, and in the process make Airbnb more successful. To that end you will execute on our global playbooks, while providing feedback on local nuances and local market dynamics, that will shape future iterations of our community programs. You will partner with our GSO, Host Community team, Public Policy, and other partners to pilot new projects, tactics and/or initiatives that can be scaled into broader cross-functional programs
You will foster shared virtual and physical gatherings that help forge authentic connections and camaraderie among club members, and in the process increase a sense of connectedness with the Airbnb teams in the country/region.
You will inform club educational needs, that in turn will influence scalable programs to ensure hosts feel supported and can be successful in their hosting journey. Y Your performance will be based on a variety of metrics that ultimately reflect the level of engagement and satisfaction of our club members in the country/region.
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Requirements
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