Robinhood

Manager of Product & Consumer Communications

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What Robinhood is looking for in applicants

Join a leading fintech company that’s democratizing finance for all.

Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

Just as we focus on our customers, we also strive to create an inclusive environment where our employees can thrive and do impactful work. We are proud of the competitive products and company culture we’ve built and have been recognized as:

  • Forbes Fintech 50 2021
  • Glassdoor Best Places to Work 2021 
  • Inc. Best-Led Companies 2021
  • TIME 100 Most Influential Company 2021

We’re growing and looking for...

We continue to hire Robinhoodies at a rapid pace to drive this journey, and with that growth comes necessary change. We’re seeking culture builders and curious thinkers looking to co-author the next chapters of our story. We’re in build mode, majorly expanding our team while also growing up as a company. Joining now means helping shape our structures and systems, then taking part as we launch into our ambitious future.

Check out life at Robinhood on The Muse!

About the role

Robinhood is hiring a Manager to join our Product Communications function and be responsible for delivering exceptional media and consumer results focused on our technology, services, and products. You'll help craft the media narrative behind our core products and technology across Robinhood Financial and Robinhood Crypto. You’ll be adept at bringing colleagues together across product, marketing, and brand to capture the imagination of customers and drive brand awareness and participation. You'll explore innovative ways to tell our story through consumer and tech press, finding new ways to reach people and to help them see themselves as investors. This role reports to our Head of Communications.

What you’ll do day-to-day:

Join the team responsible for driving conversations with media and amplifying the Robinhood narrative through products and services. You will: 

  • Work cross-functionally to develop PR strategies that amplify integrated campaigns with Brand, Content Marketing, Product Marketing, and other teams
  • Develop and execute PR strategies for product launches that build on the Robinhood brand narrative
  • Manage proactive news engine across all media verticals and reactive inbound media inquiries 
  • Coordinate press briefings, media tours and events, and create press materials including blog posts, media pitches, FAQs and fact sheets 
  • Work closely with Compliance and Legal regarding all aspects of your role

About you:

  • 10+ years of direct experience in public relations and communications
  • A track record of launching products to consumers, tech and business media, and building close relationships with tech and consumer press
  • Product and brand PR experience such as developing campaigns, managing product reviews, and building media strategies
  • Crisis management experience and proven ability to earn trust with key internal stakeholders
  • Agency management experience 

Bonus points:

  • Experience building easy-to-understand narratives from complex technical matters
  • Deep understanding of new media and influencers
  • Experience working on high profile brands
  • Proven ability to reach Gen Z and Millennial audiences
  • Experience with Crypto products
  • Experience working internationally across time zones

We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please visit Robinhood - US Applicant Privacy Policy.

Click here to learn more about Robinhood’s Benefits.

Robinhood is a primarily remote company. If hired, you will work as a remote employee unless the job you are applying for has a different working model specified. Please reach-out  to your recruiter if you have any questions regarding the job’s working model.

Want some tips on how to get an interview at Robinhood?

What is Robinhood looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
What are interviews for Manager of Product & Consumer Communications like?
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How to land an interview at Manager of Product & Consumer Communications?
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