The Global Head of Revenue Operations will be responsible for overseeing all core operations that support our revenue organization.  Asana is looking for someone that excels at developing strategic plans that map to our overall business objectives; translating that into day-to-day systems, processes, and data; and executing against those plans through a high-performing team.

The person in this position will manage a multi-layered global team and report to the Global Head of Sales Operations and Strategy.

Responsibilities

• Optimizing the processes, technology, and infrastructure needed to support Asana’s growth goals over the next 2-3 years in collaboration with Enterprise Technology, Finance, and Business Operations
• Coordinating a cohesive global planning process that aligns Asana’s strategy and operational priorities with revenue and resource plans
• Managing core sales and CS processes including quota and target management; revenue, productivity, and attainment reporting; and lead and territory management
• Optimizing processes and automation to ensure data integrity at all levels of revenue organization
• Driving continuous improvement of standard operating cadences and core processes
• Partnering with revenue leadership to measure the success of performance programs to ensure the achievement of goals
• Hiring, retaining, and developing a high-performance global team of RevOps professionals who can act as trusted partners to the revenue organization and its sales/CS leadership
• Championing a collaborative and inclusive relationship with Sales, Customer Success, Marketing, Enterprise Technology, and Finance
• Partnering closely with the global enablement team to mature and expand training and tools to our sales and CS teams

Requirements

• 10+ years in Strategy, Finance, Operations, or Sales Operations (or related field)
• Prior experience in large or high-growth technology company required, enterprise software preferred
• Exceptional problem solving and analytical skills; demonstrated ability to structure complex problems, develop solutions, and craft high quality presentations
• Demonstrated experience delivering results with large-scale, global teams
• Extensive CRM expertize, ideally within SFDC ecosystem, and experience across full customer revenue journey (from lead to opportunity development, CPQ, billing, and post-sale customer experience)
• Customer centric mindset with commitment to best-in-class prospect/customer/field experiences
• Strong verbal and written communications
• Outstanding project management skills and business judgment