Opentable

Sr District Manager

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What Opentable is looking for in applicants

About OpenTable:

With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximise revenue.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also join a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.

Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

The Position:

OpenTable is seeking a Sr. District Manager who will be responsible for managing restaurant retention, acquisition and growth within their local district. This position will lead a team of sales representatives and account managers in Sydney through challenging customer conversations in the field. This role will report to the Vice President of Restaurant Sales and Services.

The Senior District Manager will monitor local market conditions and guide their team in successful territory management. With a growth mindset to overcome a variety of restaurant acquisition and retention obstacles, you are willing to challenge both internal and external assumptions to achieve ambitious goals.

In this role, you will:

  • Hire, train, manage and mentor Account Managers and Account Executives to exceed assigned sales and retention goals monthly, quarterly, and annually.
  • Understand a P&L, and can prepare annual forecasts.
  • Build relationships with our most important customers in the district.
  • Maintain an expert level of understanding of all products and services that OpenTable offers.
  • Maintain clear and open communication lines and build a sense of camaraderie amongst the team, in person and remotely.
  • Help the global leadership understand the ins and outs of your market and team.
  • Work cross-functionally with the regional marketing team to develop B2B marketing campaigns.

Please apply if:

  • A relevant qualification e.g. Business Degree and a passion for the dining and hospitality industry.
  • Knowledge of the local market (NSW) is strongly preferred.
  • Proven success managing and leading a team, including coming up with a localised sales plan to massively grow the business.
  • Sales experience and performance (execution, pipeline management).
  • Willingness to step into customer tough conversations as needed.
  • Proficient in Google Suite, Salesforce, DAG, and Thought Spot.
  • Excellent understanding of, and response to, the changing selling environment.
  • Ability to multitask, prioritise, and learn sophisticated concepts quickly and independently.
  • Strong data skills, and excited to tell a story through numbers and analysis
  • Competitive, tenacious, and results-focused, love hitting goals
  • Excellent written and oral communication skills
  • Comfortable with moving fast, changing and taking calculated risks, self-motivated and recognise that pressure is a privilege.
  • Excellent time management and organisational skills.
  • Flexibility for regional and international travel is required.

Benefits:

  • Mental Health Well-being: 6 company paid therapy sessions, subscription to a meditation app, wellbeing speaker series and resources.
  • Annual Health and Wellness Reimbursement.
  • 1 floating day off per year to celebrate your birthday or another occasion of your choice!
  • Company-wide weeks off each year: the whole team recharges (and returns without a pile-up of work!).
  • Paid volunteer time.
  • Monthly catered office events.
  • Learning and Development opportunities.
  • Universal Paid Parental leave.

Diversity and Inclusion:

We aspire to have a workplace that reflects all of the communities we serve. We know that when we have diverse teams we produce more creative ideas, products, and better outcomes. OpenTable is proud to be an Equal Opportunity Employer, and we encourage candidates from all backgrounds and experiences to apply for roles. Whoever you are, just be you.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform job responsibilities, and receive other benefits and privileges of employment. Please contact us to request accommodation.

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What is Opentable looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
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