About Us

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It’s where millions of people come together to chat, interact, and make their own entertainment. 

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and Twitter, get interviewing tips on Instagram, and discover projects we’re solving on our Blog.

About the Role

Are you passionate about making the internet safer, more inclusive, and more enjoyable for people around the world? Do you want to grow your career turning that passion into action? As a Senior Technical Program Manager on the Twitch Community Health team, you'll define and deliver programs that keep millions of Twitch users safe.

Our growing team navigates a dynamic problem space to defend Twitch creators and viewers from harm. Community Health builds tech that: enables reporting and enforcement of harmful content, allows communities to self-moderate, and supports our Law Enforcement Response team. We invest increasingly in proactive prevention of harm via machine learning as technology evolves.

As a Senior Technical Program Manager, you will drive programs that influence technical approach to user safety across Twitch, and report to the TPM manager for Community Health. You'll align roadmaps to program goals, and navigate complex tech, product, and business tradeoffs to deliver optimal solutions that keep users safe.

You Will:

• Drive technical solutions for how we balance detecting bad actors across the site, while not inconveniencing good actors.
• Set standards and influence other teams across Twitch to sustainably build new products with safety in mind, integrate with safety tech, and manage risk.
• Manage emergent safety issues on prod, which will require your deep domain knowledge and also creativity.
• Investigate and provide recommendations for potential third-party tech integrations.

You Have:

• Deployed large scale, complex technologies, with demonstrated track record of resolving business and tech tradeoffs.
• Experience managing multiple stakeholders and cross-organizational dependencies.
• Experience as TPM or equivalent role for 6+ years.
• Comfort working on occasion with potentially sensitive or disturbing content.

Bonus Points

• Domain experience in Trust & Safety or Law Enforcement Response.

Perks

• Medical, Dental, Vision & Disability Insurance
• 401(k)
• Maternity & Parental Leave
• Flexible PTO
• Amazon Employee Discount
• Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

The base pay range for this position in Colorado, Connecticut and Washington is $148,700 - $201,200 yr and in New York City is $163,600 - $221,300 yr. Pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign-on payment and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Twitch's internal or external careers site.

Workers in New York City who perform in-person work or interact with the public in the course of business must show proof they have been fully vaccinated against COVID or request and receive approval for a reasonable accommodation, including medical or religious accommodation.

Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.

Job ID: TW7179

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