At Expel, we craft experiences that clarify understanding, improve decision-making, and help people work better. UX isn't an afterthought, it's a critical differentiator with champions at the highest levels. No politics, no BS, just a team of exceptionally collaborative, dedicated professionals who want the best experience for our customers.

We're looking for a senior UX/product designer to join our team and transform a technical back-end tool into workflows and interfaces that drive efficiency and insights for users and competitive advantage for our product.

Does this sound like you? You've designed products and features for technical or expert users and understand how experts are different from occasional users. You've dug into the metrics behind the dashboards and data visualizations and know how to tell a story with data, not simply draw pretty donut charts. You know something about information architecture at the product level and how to design workflows that lead users through tasks instead of forcing them through menus. You love making the complex simple and aren't intimidated by thorny edge cases and business logic.

What Expel can do for you

Many companies promise UX a seat at the table, but Expel delivers. Our designers take a lead role in discovery, research, and feature definition and are deeply involved during development, rollout, and adoption.

We'll also:

• Nurture your talent with a humane, collaborative team culture and a manager who's got your back. We're serious about inclusion, diversity, and creating a workplace where you can be yourself, speak your mind without fear, and do your best work.
• Back up your design vision with a group of skilled, engaged developers eager to experiment with you.
• Provide regular opportunities to talk directly with internal users and customers and do high-quality research.
• Put you on a defined promotion path, as a people manager or technical leader.
• Fund your professional development with a generous yearly conference and training budget.
• Coach and improve your performance via weekly 1:1s, quarterly reviews, and formal and informal critique sessions with the UX team.

What you can do for Expel

In this role, you'll improve the structure, workflows, and usability of an internal analyst tool, then collaborate with other teams to incorporate the tool into our customer-facing product.

This means you'll:

• Learn all about how we take signal from dozens of security technologies and normalize it, so our powerful detection engine can find evil. (And if that sentence sounds exciting instead of horrifying, let's definitely talk!)
• Understand our internal user personas, what they're trying to do, how they work, and craft new research-based personas if needed.
• Review the analytics and conduct usability research to understand problems, areas of confusion, and quick wins for improvement, while you think about the bigger architectural and workflow issues.
• Collaborate with engineering to drive back-end requirements from the UX, and make sure we can build what we design.
• Use your gifts for cross-function facilitation and communication to align stakeholders on your vision.
• Use Lean UX experimentation to help the team focus on measurable outcomes rather than outputs.
• Teach others to fish: Let non-designers into your process and take the time to explain your reasoning.

What you should bring with you

• Experience designing task-heavy products for expert technical users. If you've had to design a rule builder, a ticketing system, or a versioning UI, that's good background for this role.
• Portfolio examples that demonstrate data visualization skills and your understanding of what the data mean.
• Strong prioritization skills—understanding when the solution requires pixel perfect designs for every edge case, or when a rough sketch is good enough.
• Clear articulation of the design problem, the tradeoffs you've made in your solution, and the impact of different approaches.
• A high degree of comfort making decisions without all the information, and learning from the inevitable wrong turns.
• Curiosity, tenacity, and willingness to dive into the technical details as needed.

Education and experience

• Minimum 4 years' experience in UX with at least 2 years on a cross-functional product team where you collaborated with product managers and engineers.
• Facility using one of the popular UX design tools, such as Sketch, InVision, Figma, Adobe XD (we use Figma, FWIW).
• Bachelor's degree or equivalent work experience.

Work location

Can be 100% remote in mainland US time zones.

Additional notes

The base salary range for this role is between $120,000 USD and $172,800 USD + bonus eligibility and equity.

We believe in paying transparently and equitably. Your salary will ultimately be based on factors such as your experience, skills, team equity, and market data. You’ll also be eligible for unlimited PTO (which we model and encourage), work location flexibility, up to 24 weeks of parental leave, and really excellent health benefits.

We’re only hiring those authorized to work in the United States. We do not currently sponsor immigration visas.

At Expel, we ask our crew to provide their covid-19 vaccination status because it’s helpful to understand this data at a company level and we expect that customers, partners, and conferences will start asking us to attest to the vaccination status of our people.

We’re an Equal Opportunity Employer: You’ll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

We’ll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please let us know if you need accommodation of any kind.

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