Monograph

Customer Enablement Specialist

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What Monograph is looking for in applicants
Look around you today, every wall, window, door, and roof was made possible by the coordination of architects and a team of professionals. They are charged with the responsibility of creating our shelters and yet, they are left with nothing more than Excel to manage their work. Let's change that! What is Monograph? Monograph was founded by a team of ex-architects. Monograph is modernizing design professionals’ back office with a beautiful, data-driven platform to help them manage, plan and grow their companies. Our mission is to let architects get back to doing what they love and do best—design—not finance, management or Excel. Why work at Monograph? People first: Core to the team, we believe in people first, curiosity, and empathy. You'll be our ambassador and deploy your genuine value for relationships to drive success and happiness. Build a company that will redefine architecture: Project management is just the beginning...we have big ambitions to help facilitate the entire design process from becoming the document source of truth to coordinating with consultants. You can shape the future of building design. Work with some of the best product people in the world: We’re an innovative team of highly productive individual contributors with a strong design background. You will be doing some of the best work of your life. Monograph is a people-first, and customer-first company, and the Customer Success team leads the charge on unlocking our users' potential within our app. As the inaugural Customer Education Manager, you’ll have the build and lead our training content for our customers and internal team members. Driving awareness and adoption so our users can get the most value out of Monograph. In this role, you’ll be a part of the CS team and report to the Director of CS, but will have full creative responsibility for the organization, content and graphic design of all the educational assets. We will lean on your experience and skills to create digital learning methods that deliver measurable results.  Our team, company, and customer base is rapidly growing so you’ll constantly be surrounded by smart incredible people helping you do your best work yet.

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What is Monograph looking for?
If this role looks interesting to you, a great first step is to understand what excites you about the team, product or mission. Take your time thinking about this and then tell the team! Get in touch and communicate that passion.
What are interviews for Customer Enablement Specialist like?
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How to land an interview at Customer Enablement Specialist?
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