Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. 

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. 

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. 

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. 

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

Come build the future of data at BetterUp!  We are looking for an experienced Senior Operations Analyst to join our team.  At BetterUp we believe that data is critical to our success.  If you are passionate about helping people reach their potential, thrive in a fast-paced startup environment where you get to build the future, and enjoy driving the business forward with data, then this is the role for you. 

What you’ll do:

• Own the development, tracking, and reporting of complex Supply / Demand models to help optimize our global network of professional coaches
• Work closely with Operations leadership to determine coach onboarding requirements
• Conduct analytics deep dives in specific areas of the business to uncover actionable “nuggets” the business teams can execute against
• Build, test, and operationalize new datasets to keep up with the needs of the business as we continue to grow in scale and complexity
• Evangelize data through educating non-technical users on how to self serve, help them understand what the data is and isn’t saying and work with them to help them bring your insights into action
• Play an integral role of helping scale the Analytics function at BetterUp

If you have some or all of the following, please apply:

• 3+ years of experience in complex financial or operations modeling
• Experience programming with SQL, LookML, and Python / R
• Strong Communication Skills - ability to translate complex findings into simple and explainable recommendations
• Creative Problem Solving - not afraid to question the “right” way to do things
• Builder Mentality - prefers to create something new rather than maintain something that was previously built
• Curiosity Mindset - Genuinely interested in and excited in uncovering the strong stories that can be told through data

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year: 
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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